Synthesia Status

All Systems Operational

Editor Operational

Video generation Operational

Video Sharing Operational

Public API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 12, 2026

No incidents reported today.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

Video Generation Issues

Resolved - This incident has been resolved.
May 8, 08:37 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
May 8, 07:47 UTC

Investigating - We're currently aware of issues impacting video generation, resulting in longer than normal generation times and videos to fail during generation. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information.
May 8, 07:10 UTC

May 7, 2026

No incidents reported.

May 6, 2026

Video Generation Delays

Resolved - Our Engineering teams have now implemented a fix, and the issue has been resolved. All videos containing Express-2 avatars should be back to normal generation times.
May 6, 19:09 UTC

Investigating - We're currently aware of an issue resulting in longer than normal generation times for videos that contains Express-2 avatars. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information.
May 6, 16:43 UTC

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

Video Generation Delays

Resolved - This incident has been resolved.
Apr 29, 07:51 UTC

Investigating - We’re currently seeing higher-than-usual demand, which may lead to longer video generation times. The team is keeping a close eye on it. There’s no ETA for the fix at the moment, but we’ll share updates as soon as we have them. We’re sorry for the inconvenience and appreciate your patience.
Apr 28, 16:56 UTC

Apr 28, 2026