Video Generation Issues

Incident Report for Synthesia

Resolved

This incident has been resolved.

Posted Apr 14, 2025 - 15:24 UTC

Update

Our Engineering teams have now implemented a fix, and the issue has been resolved.

Posted Apr 14, 2025 - 15:23 UTC

Investigating

We're currently aware of issues impacting video generation, resulting in longer than normal generation times and videos to fail during generation. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information.

Posted Apr 14, 2025 - 14:21 UTC

This incident affected: Video generation.