Share Page Videos Not Showing

Incident Report for Synthesia

Resolved

This issue has been resolved.

Posted Feb 05, 2025 - 15:53 UTC

Monitoring

A fix has been implemented and videos should be viewable now. We are monitoring the issue closely.

Posted Feb 05, 2025 - 15:40 UTC

Update

We are continuing to work on a fix for this issue.

Posted Feb 05, 2025 - 15:30 UTC

Identified

We are currently aware of an issue where videos shared via the share page will not appear. Our engineering team have identified the issue and are implementing a fix.

Posted Feb 05, 2025 - 15:22 UTC

This incident affected: Video Sharing.