Video Generation Issues

Incident Report for Synthesia

Resolved

This incident has been resolved.
Posted Jan 22, 2025 - 18:06 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 22, 2025 - 17:37 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 22, 2025 - 17:21 UTC

Investigating

We're currently aware an issue impacting video generation. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information.
Posted Jan 22, 2025 - 17:07 UTC
This incident affected: Video generation.
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