Google sign-in temporarily unavailable

Incident Report for Synthesia

Resolved

This issue impacting Google sign-in has now been resolved.

Posted Nov 21, 2024 - 17:41 UTC

Monitoring

A fix has been implemented and we are monitoring results. Google sign-in should now be available. However, if further issues persist signing in via Google, please contact us at support@synthesia.io and we'll be happy to assist.

Posted Nov 21, 2024 - 17:16 UTC

Identified

We're aware of an issue in which Google sign-in is unavailable currently. We have identified the cause of the issue, and are working to implement a fix. In the meantime, please contact us at support@synthesia.io for further assistance with accessing your account.

Posted Nov 20, 2024 - 11:00 UTC

This incident affected: Editor.