Video Generation Issues

Incident Report for Synthesia

Resolved

This incident has been resolved.
Posted May 08, 2026 - 08:37 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 08, 2026 - 07:47 UTC

Investigating

We're currently aware of issues impacting video generation, resulting in longer than normal generation times and videos to fail during generation. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information.
Posted May 08, 2026 - 07:10 UTC
This incident affected: Video generation.
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